What Your Billing Ally Can and Cannot Do

Billing

Your Billing Ally will be happy to assist you with any of the following tasks:

  • Sending in appeals to insurance companies
  • Submitting letters of reconsideration
  • Submitting requests for re-sending remittance
  • Processing or refiling old claims
  • Investigating a patient's primary/secondary insurance
  • Investigating payment address/check numbers
  • Requesting stop-pays and reissuing of checks

Your Billing Ally will not be able to complete the following tasks:

  • Speaking to or interact with patients
  • Guaranteeing payment for services rendered
  • Setting up online provider portals
  • Negotiating fee schedules

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