Sending and Receiving Emails
At Healthy Bytes, we send hundreds of emails every day, and the majority of them contain protected health information (PHI) which needs to meet HIPAA encryption standards. To securely communicate PHI-related information, we use an email encryption tool called Virtru.
Unfortunately, Virtru is not a free program, but if your billing ally sends you an encrypted email, your reply to that email can include PHI in the body of the email. Additionally, you can attach confidential medical records, test results, and progress notes in your reply email - all the information will be securely encrypted.
If you're interested in getting Virtru to communicate with your patients, you can get it here: https://www.virtru.com/.