Meet the Team: Lois McGlockton

Meet Healthy Bytes team member – Lois McGlockton! Lois is based in our North Carolina office, where she is putting her project management skills and experience to use, working to help you get reimbursed as quickly as humanly possible! 

More from Lois: 

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Hello! The reason I joined the Healthy Bytes team is because I truly find joy in helping people in my day-to-day work. I feel like I am making a difference by being able to support RDNs and CNSs, plus your clients and patients. One way or another, I feel my contribution helps you to ultimately grow and run your practice more efficiently. I’m here to help you let go of any worry around handling insurance details and freeing you to be able to focus more on your clients! 

What I love about my role at Healthy Bytes is being able to find something new and different in every phone call, email or conversation. What can I take away from a call with an insurance rep so that I can be one step ahead on the next call, resulting in faster claims processing? Learning new things challenges me to continue to stay ahead of the game and be more proactive rather than reactive. 

I aspire to evolve and became even more well-versed in the insurance verbiage and make a positive change in the health insurance industry. Healthy Bytes is a game changer and I’m glad to be a part of the team that will enact change to improve access to nutrition counseling benefits that you, as dietitians, provide.

On an academic level, I am an MBA candidate in project management at Strayer University in Greensboro, NC. I will wrap up my studies in June 2018. I completed my undergrad coursework at Bennett College, also in Greensboro, in business administration. I have held various roles in the insurance field for over 10 years now, including several years at Aetna as a Health Concierge and Benefits Specialist, where I chatted and assisted members online.

Personally, I’m focused on living a healthier lifestyle myself! I’m trying – but it’s challenging being the mom of three! I admire RDNs and CNSs who see countless patients every day, run your own businesses and juggle your personal lives as well. I admire you and am here to support you!  

Lois – we’re so glad to have you as a member of the Healthy Bytes team!