What Your Billing Ally Can and Cannot Do

Billing

Your Billing Ally will be happy to assist you with any of the following tasks:

  • Initiating authorizations (when possible)
  • Sending in appeals to insurance companies
  • Submitting letters of reconsideration
  • Submitting requests for re-sending remittance
  • Processing or refiling old claims
  • Investigating a patient's primary/secondary insurance
  • Investigating payment address/check numbers
  • Requesting stop-pays and reissuing of checks

Your Billing Ally will not be able to complete the following tasks:

  • Speak to or interact with patients
  • Speak to or contact primary care providers (PCPs)
  • Guarantee payment for services rendered
  • Writing letters of medical necessity (but can provide you with sample letters)
  • Guaranteeing benefits from the insurance company
  • Setting up online provider portals
  • Negotiating fee schedules

The Final Checklist →